2018 年,防损研究委员会 (LPRC) 对美国的一家领先连锁超市执行了一项研究,以更好地了解实施 OneKEY Ecosystem 的效果。
研究目的是了解 OneKEY Ecosystem 对总体销量、失窃减少量和客户体验的效果。
该研究得出了以下结果:
- Improved Customer Service: 75% of associates said OneKEY ecosystem positively affects their ability to provide customer service.
- Proven theft reduction: 33% decline in theft with no decline in sales.
- Increased Employee Accountability: Associates strongly agreed that OneKEY increases associate accountability and makes their store a safer place to work.
- Positive Customer Perception: Majority of customers had a positive overall impression of the OneKEY ecosystem and would prefer to shop at an store where the OneKEY ecosystem was in place compared to a store with traditional lock and key features.
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